When I entered the property management industry as an apartment leasing consultant back in 2003, I didn't anticipate the enormous amount of responsibility that falls on the staff of a large multi-dwelling complex. I welcomed the challenge and was quite familiar with what my position was on paper, but what I didn't expect were those unexpected titles one plays behind the scenes when he or she isn't showing an apartment or going over a lease with a tenant.
Rapidly, I became the "go-to person" once residents felt at ease with the 20 something year old at the time. While in my leasing position, I found myself gradually falling into the social worker's role, the care taker, a teacher, and even a preacher. People had many needs and were looking for a little solace in someone who cared. I also had to set boundaries as well so that I and the company wouldn't be taken advantage of. In time, I would become a community manager, who not only took on various roles that were outside of the job description, but also became a bridge over troubled waters between corporate and disgruntled residents who were still mad at the last guy.
Despite the many challenges I faced as a community manager from needed building repairs on a limited budget to learning how to get around my new city, I was able to do the best I could in my roles. Of course, life throws you a curve ball sooner or later and so I had my share of personal issues that caused me to re-evaluate some things, but the ride was good while it lasted. One day I plan to return to the industry, but in the meantime, I continue to provide advice and helpful resources to my online audience and those aspiring to be in the profession or are already working.
Thanks to the readers who support this blog.
NOTE: If you would like to help sponsor this blog or others by purchasing ad space or writing a guest entry, feel free to contact Nicholl at this email address: nichollmcguire@gmail.com
Rapidly, I became the "go-to person" once residents felt at ease with the 20 something year old at the time. While in my leasing position, I found myself gradually falling into the social worker's role, the care taker, a teacher, and even a preacher. People had many needs and were looking for a little solace in someone who cared. I also had to set boundaries as well so that I and the company wouldn't be taken advantage of. In time, I would become a community manager, who not only took on various roles that were outside of the job description, but also became a bridge over troubled waters between corporate and disgruntled residents who were still mad at the last guy.
Despite the many challenges I faced as a community manager from needed building repairs on a limited budget to learning how to get around my new city, I was able to do the best I could in my roles. Of course, life throws you a curve ball sooner or later and so I had my share of personal issues that caused me to re-evaluate some things, but the ride was good while it lasted. One day I plan to return to the industry, but in the meantime, I continue to provide advice and helpful resources to my online audience and those aspiring to be in the profession or are already working.
Thanks to the readers who support this blog.
NOTE: If you would like to help sponsor this blog or others by purchasing ad space or writing a guest entry, feel free to contact Nicholl at this email address: nichollmcguire@gmail.com
