Prior to collecting the prospect's money to hold an apartment, the future resident signed my former employer's standard form that detailed all transaction such as how much was received from the prospect to hold the apartment, when other payments are expected, etc. But there was just one thing that we, the leasing staff, didn't anticipate was when our potential leaseholder signed her name and then included: "CONTINGENT UPON THE FOLLOWING THINGS WILL BE DONE PRIOR TO MOVE-IN..." She proceeded to list the things we said during the tour that would be fixed. Her expression after signing her name said it all, she meant business. Do what you promise or else.
Sadly, I must admit that many renters don't get what they want because they are just too happy about the amenities or the exterior to look real close at cover ups, false promises, and more that some owners, managers, and leasing staff claim they will "take care of..." Then when move-in day comes, the same screen with the hole is still there, the missing knob from one of the drawers is still off, and the shower head that doesn't work has yet to be replaced. You might know the feeling.
So be adamant, don't pay unless things go your way!
Nicholl McGuire
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